After a fantastic stay in the SilverKris Business Class Lounge in Terminal 3, we were looking forward to our flight in Singapore Airlines Regional Business Class in the Airbus A350-900. Find out in the following trip report what amenities the cabin offers and what service you can expect on short-haul flights within Asia.
- How did we book our flight?
- How is the cabin and seat in Singapore Airlines Regional Business Class in the Airbus A350-900?
- Was gibt es in der Singapore Airlines Regional Business Class in der Airbus A350-900 zu essen & trinken?
- How is the in-flight entertainment in Singapore Airlines Regional Business Class on the Airbus A350-900?
How did we book our flight?
This flight was part of a connecting flight from Kuala Lumpur via Singapore to Bangkok. To get from Singapore to the Thai capital Bangkok, there are various options in different price categories. Both low-cost airlines such as Scoot and premium carriers such as Singapore Airlines or THAI offer direct flights. However, as it was clear to us that we wanted to book an award flight, we opted for what we considered to be the best value for money and booked a Business Class flight to Bangkok with Singapore Airlines.
I found a good offer via Miles+Bouns, the frequent flyer programme of Aegean Airlines, where I also have my Star Alliance Gold status. We paid a total of 97,500 award miles and only 78 euros in taxes and fees for the flights in Singapore Airlines Business Class (for two adults and one child).
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How is the cabin and seat in Singapore Airlines Regional Business Class in the Airbus A350-900?
Singapore Airlines operates the Airbus A350-900 on both long-haul and short- and medium-haul routes. However, aircraft with a different cabin configuration are generally used on the shorter inner-Asian routes. Our Airbus A350-900 to Bangkok had 40 seats in Business Class and 263 seats in Economy Class. This version of the A350-900 did not have Premium Economy as in the standard configuration or in the ultra-long-range (ULR) configuration. The 40 Business Class seats are arranged in a 1-2-1 configuration in a total of 10 rows, which in turn are divided into two cabin sections. There are seven rows in the first section and a further three rows in the second section. Two lavatories are located in between. In the centre row, the seats in the odd-numbered rows are directly next to each other, i.e. without much privacy. In the even rows, contact with the person sitting next to you is made more difficult by the greater distance and the storage area.
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For the flight to Bangkok, I had chosen seat 20A in the small rear cabin area of Business Class. The discreet brown-grey seat is aligned straight in the direction of the flight and you don't have to angle your legs to the left or right - although the space for your feet was limited. Shoes can also be optimally stowed under the leg rest. The upholstery of the seat was very good. In addition, the seat in Singapore Airlines Regional Business Class in the Airbus A350-900 can be converted into a flat bed. Although the armrests on both sides could be folded down for sleeping, I felt that the freedom of movement was somewhat restricted.
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There is a kind of locker on the side of the seat, in which there is a socket and two USB ports. This is also where the headphones were initially stowed. A small mirror can also be folded out at this point. The shelf underneath is large enough to place an iPad or a book on. The controls for the in-flight entertainment and seat position adjustment are located under the side shelf.
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There are three small lamps on the other side of the seat, which are aligned to the different seating positions. The seats are fitted with a privacy screen at head height, which protects passengers from other passengers, but also makes it difficult to see out of the window.
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The table for eating and working is stowed under the monitor and can be extended and folded out from there. However, as long as the table was folded out, I couldn't stand up.
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Was gibt es in der Singapore Airlines Regional Business Class in der Airbus A350-900 zu essen & trinken?
Using the booking code, we were able to view the menu for the flight on the Singapore Airlines website a few days before departure. The following three dishes were available: Pan-fried salmon with lemon caper velouté, Gaeng Ooi Gai (Thai lemongrass curry chicken with steamed rice and seasonal vegetables) and braised beef brisket in chu hou sauce. As none of the dishes on offer convinced me, I was glad that Singapore Airlines also offers a special service in Business Class with its ‘Book the Cook’ programme. Here you can choose your favourite meal from a variety of Asian and international dishes. As I had a big appetite for Indian food, I opted for Makhan Walamurgh (Indian Butter Chicken). Despite the extensive online offer, a menu was handed out at the beginning of the flight.
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In addition to the main course of our choice, we had a starter of Yum Som Or Goong (Thai-style marinated prawns with grapefruit salad) and a delicious coconut bavarois with tropical fruit compote for dessert. All the dishes were delivered together on a tray directly from the galley.
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The selection of drinks in Singapore Airlines' Regional Business Class was very extensive. For example, NV Piper-Heidsieck Essentiel Extra Brut champagne was offered on the flight from Singapore to Bangkok. The selection of red and white wines included internationally recognised wines from countries such as New Zealand, South Africa and Australia. Alcoholic cocktails such as the famous Singapore Sling or a Screwdriver, aperitifs (Campari) and non-alcoholic mocktails were also on the Singapore Airlines menu.
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How is the in-flight entertainment in Singapore Airlines Regional Business Class on the Airbus A350-900?
The Singapore Airlines entertainment programme offered a good selection of films, some with a German soundtrack, series, music and special offers for children. Of course, there was also the obligatory airshow to follow the flight route. You could also find out about the in-flight drinks on offer and various games were also available. The noise-cancelling headphones provided a pleasant sound. The in-flight entertainment was controlled either by remote control or touchscreen.
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Most aircraft in the Singapore Airlines fleet are equipped with Wi-Fi. Passengers travelling in Suite, First Class or Business Class, as well as members of the PPS Club or the KrisFlyer programme, have access to free Wi-Fi on board certain aircraft. This was also the case on this Regional Business Class flight from Singapore to Bangkok. However, we did not use the internet service.
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Review of Singapore Airlines Regional Business Class in the Airbus A350-900
- Service
- Cabin
- Entertainment
- Cleanliness
- Food
- Beverages
- Price/performance
Summary
The Singapore Airlines Regional Business Class in the Airbus A350-900 was an absolute highlight on the 2.5-hour flight. Although the cabin and seats cannot be compared with the long-haul facilities, they were a real luxury for our flight from Singapore to Bangkok. The service was quick but somewhat distant. However, the quality and selection of food and drinks was very good.
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